Customer Service
ORDERING INFORMATIONS NO MINIMUM on orders
Phone Order
Call us at 323-Orders submitted after 1pm PST will be processed on the next business day.
E-mail / Fax Order
You may place your order 24 hours a day. Send your order to goacuzone@gmail.com or fax to
To ensure prompt processing, please provide:
1. Account name
2. Billing and shipping address
3. Purchase order number (if applicable)
4. Your name and telephone number
5. Product number / description
6. Unit of measure and quantity desired
Any incorrect information may delay delivery. If any correction is made after the package is already in transit, there will be a correction charge of $10 PER PACKAGE.
Special Orders
Case quantity purchase may be required. Special orders CANNOT be cancelled or returned.
Prepayment is required.
Back Orders
We strive to deliver all orders complete the first time. In the event that the desired product is out of stock at the time of ordering, we may back order the item upon your request and ship it as soon as it becomes available, or ship from another distribution center if applicable. Appropriate freight charges will apply.
SHIPPING INFORMATION Shipping Information
All orders will be delivered via FedEx Ground Service unless requested otherwise. Delivery by FedEx Service is available at actual shipping cost plus $3.00 handling charges. Weekend delivery service is NOT available. Orders received by 1:00pm will usually be shipped on the same day. Please do not use a P.O. Box address for UPS does not deliver to P.O. Box addresses. For AK and HI residents USPS Priority Mail will be used instead.There is an address correction charge of $10 PER PACKAGE for any incorrect address given.
In the event that the shipped out package is returned to us due to the fact that no receiver was available at the requested delivery destination, the purchaser is responsible for both the outgoing and returning shipping charges.
International Shipping Now Available!
Prices in the catalog are subject to change without notice. The sales tax and shipping charges are not included.
We have partnered with Bongo International to service our customers Worldwide!
Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.
International customers can save up to 82% off typical international shipping rates by following these four easy steps:
Register with Bongo and receive a U.S. shipping address. 
Enter the Bongo address as both your billing and shipping address. 
Use the credit card that you have on file with Bongo as the payment method. 
Once the order arrives at Bongo, log into your account to forward to your country. If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.
Click Below to Get Started:
Terms and ConditionsPAYMENT INFORMATION Payment: We accept personal or business checks, money orders, and most major credit cards (Visa, MasterCard, American Express, and Discover). Please make checks payable to K.S. Choi Corp. Only USD funds through a United States Financial Institute are accepted. Returned checks will be subjected to $30.00 penalty charge.
Payment Term: 1.5% per month late charge will be assessed on all past due invoices and no orders will be shipped against delinquent accounts.
Credit Card Purchases
We accept Visa, MasterCard, American Express, and Discover Charge Cards. Please have credit card number, card holder's name, expiration date and the security code ready when placing your order.
RETURN INFORMATION 1. We will ask for the invoice number and date of purchase, item number, quantity and reason for return, and provide you with a Return Authorization Number.
2. Write the Return Authorization Number on your shipping label. Return the item prepaid via UPS, in its original packaging and original condition to:Returns Department
K.S. Choi Corp.
179 W. 39th St.
Los Angeles, CA 90037All returns require a receipt with Return Authorization Number to be processed. All merchandise returns are subject to inspection. Any merchandise unsuitable for resale will not be accepted. A minimum restocking fee of 25% will be applied to all returns. We will not accept returns after 30 days from the date of purchase. Books must be returned within 7days from the date of the purchase. For defective products we will replace or repair based on manufacturer's policy.
When returning a merchandise which was initially offered a free shipping, the amount to be refunded will be the price of the returned merchandise less the initial shipping charge.
FDA COMPLIANCE PURCHASE AND SAMPLE REQUESTER AGREEMENT The use of acupuncture needles is restricted to qualified practitioners as determined by each state. With this restriction, K.S. Choi Corp. will not offer any medical advice or make any medical claims on the offered acupuncture needles. In compliance with the FDA, and State regulations that restrict the use of acupuncture needles to qualified practitioners, K.S. Choi Corp. will sell acupuncture needles and devices to licensed professionals only. All acupuncture devices are sold to qualified practitioners only. The purchaser accepts full responsibility for the safe and proper use of these devices and agrees to indemnify and hold K.S. Choi Corp. harmless from any consumer claims against the ultimate use of these acupuncture devices.
